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Privacy Policy & Cookies

Version 1.0 – Earthlinx I.K.E.

1 Introduction

Earthlinx Private Company (I.K.E.), hereinafter "Earthlinx", "we" or "the company", is committed to protecting the personal data of its users and partners. This Policy explains what data we collect, for what purpose, how we use it, and what rights you have under the General Data Protection Regulation (EU 2016/679 – GDPR) and relevant Greek and European legislation. Use of the website www.earthlinx.eu implies acceptance of this Policy.

2 Data Controller

Earthlinx I.K.E., Headquarters: Greece

Contact email: info@earthlinx.eu

3 What data we collect

Earthlinx collects only the absolutely necessary data for the proper operation and improvement of its services. These include:

a. Data you provide

  • Contact details (name, email, phone) via contact or partnership forms
  • Professional profile data for business/service registration or promotion purposes
  • Billing or subscription information (only where payment applies)

b. Automatic navigation data

  • Standard technical data (IP, browser, operating system, visit time)
  • Cookies necessary for website operation
  • Traffic analytics data (e.g., via Google Analytics, with IP anonymization)

c. Partner & affiliate data

Earthlinx publishes advertisements, links, or pins from partner platforms (such as Agoda). In these cases, when the user is transferred to a partner's page (redirect), only their privacy policy applies.

4 Processing purposes

We process your data exclusively for:

  • Proper operation, display, and management of the website
  • Communication with you when requested
  • Improving user experience and promotion services
  • Statistical data analysis for performance and traffic evaluation
  • Compliance with the company's legal or tax obligations

5 Legal basis for processing

Processing is carried out based on:

  • Your consent (e.g., cookie acceptance, form submission)
  • Contract execution (subscription or business partnership)
  • Our legal obligation (tax and regulatory requirements)
  • Our legitimate interest in operating and promoting our services

6 Retention period

Personal data is retained only for as long as necessary for the purpose for which it was collected or as required by law. It is then securely deleted.

7 Data sharing with third parties

Earthlinx does not sell, rent, or transfer personal data to third parties, unless required for:

  • Platform operation (e.g., hosting providers, analytics, email marketing services)
  • Compliance with legal requirements
  • Affiliate/redirect partnerships (where the user is transferred outside our site)

All external partners are bound by Data Processing Agreements (DPA) in compliance with GDPR.

8 User rights (under GDPR)

You have the following rights:

  • Access to your data
  • Correction of inaccurate or incomplete information
  • Erasure ("right to be forgotten") when retention is no longer required
  • Restriction or objection to processing
  • Data portability

You can exercise your rights by submitting a request to info@earthlinx.eu

9 Cookies & Tracking Tools

We use cookies for:

  • Essential functionality (e.g., session cookies)
  • Performance analysis (Google Analytics, with anonymized IPs)
  • Affiliate cookies for partnership programs (e.g., Agoda)

You can manage or delete cookies at any time through your browser settings, or reject non-essential cookies via the consent banner.

10 Data Security

We implement technical and organizational security measures (SSL, restricted access, hosting controls) to prevent unauthorized access, alteration, or data leakage.

11 International data transfers

If any support service or partner operates outside the EU, we ensure that GDPR terms are met (e.g., Standard Contractual Clauses or appropriate safeguards).

12 Policy modifications

This Policy may be updated without notice, effective from the publication of the new version on the website. We recommend checking it regularly.

13 Contact

For questions or requests regarding this Policy, please contact: info@earthlinx.eu

14 Supervisory Authority

The competent authority for data protection matters in Greece:

Hellenic Data Protection Authority (HDPA)

Website: www.dpa.gr

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